Privacy Policy

John Galt Refining, LLC ("JGR") provides this Privacy Policy to inform you about our practices regarding collection, use and disclosure of information that you may provide via this website (the "Website") or via any item submission form or other forms or materials, email or telephone (including any recorded messaging or live calls), and about your rights relative to that information.

Please be sure to read this entire Privacy Policy before using the Website or submitting information, material or jewelry items to JGR. If you are unwilling to accept the terms and conditions of this Privacy Policy, we ask that you do not use the Website or submit any information, material or items to JGR.

Your Consent

By using this Website or submitting any information, material or items to JGR, you agree to the terms of this Privacy Policy. Whenever you submit information to JGR (via any means), you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

We are a valued licensee of the TRUSTe Privacy Program.

TRUSTe is an independent, non-profit organization whose mission is to build user trust and confidence in the Internet by promoting the use of fair information practices. This Privacy Policy covers the site OutOfYourLife.com. Because this Website wants to demonstrate its commitment to your privacy, JGR has agreed to disclose the information practices of the Website and have its Website privacy practices reviewed for compliance by TRUSTe. If you have questions or concerns regarding this Privacy Policy, you should first contact JGR at one of the JGR Privacy Contacts below. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with JGR to resolve concerns.

Information You Provide

JGR actively collects information from you both by requesting specific information and by permitting you to communicate with us via order and request forms, item submission forms, information forms, feedback forms, log-in requests, email, and telephone (including any recorded messaging or live calls), and chat rooms, blogs, contests and other methods via the Website. Some of the information that you submit may be personally identifiable information (that is, information that can be uniquely identified with you, such as your full name, street address, email address and telephone number).

In some cases, such as when you establish or update an account or request information or materials from us, we may ask you to submit personally identifiable information in order for you to benefit from specified services, materials, activities or features (such as Break-Up Box or item submission forms). You will be informed what information is required and what information is optional.

Please do not disclose any private or personal information about another person without his or her consent. That includes the person's real name, address, email address, phone number and any other personal information that the person has not asked you to make public.

Passive Information Collection

As you navigate through the Website, certain anonymous information can be passively collected (that is, gathered without your actively providing the information) using various technologies, such as cookies, Internet tags or web beacons, and navigational data collection (log files, server logs, clickstream). Your Internet browser automatically transmits to the Website some of this anonymous information, such as the URL of the Website you just came from and the Internet Protocol (IP) address and the browser version your computer is currently using. The Website may also collect anonymous information from your computer through cookies and Internet tags or web beacons. You may set your browser to notify you when a cookie is sent or to refuse cookies altogether, but certain features of the Website might not work without cookies.

The Website may use and combine such passively collected anonymous information to provide better service to Website visitors, customize the Website based on your preferences, compile and analyze statistics and trends, and otherwise administer and improve the Website for your use. We may at times combine personally identifiable information with passively collected information in order to personalize offers and the Website for our users (for example, combined information may allow us to recommend services or features to you based on what you have liked or used in the past).

Use and Disclosure of Information

Except as otherwise stated, we may use information we collect to improve the content of the Website, customize the Website to your preferences, communicate information to you, for our marketing and research purposes, to fulfill requests for products, services or information, provide customer service, offer new products and services, improve the effectiveness of our services through our marketing endeavors, conduct research and analysis, send marketing communications, perform other business activities and for any other purpose specified. In addition, we may make full use of all information that is not in personally identifiable form.

If you provide personally identifiable information to us, we may combine such information with other actively collected, personally identifiable or other information (such as demographic information and past sales history), unless we specify otherwise at the point of collection.

This information may be used to make our future marketing efforts more efficient. We may send you marketing communications that contain offers, promotions and other content. This information may also be shared with other marketers to bring you offers of interest. If you prefer that we do not share your name and address with other marketers, please opt-out by contacting one of the JGR Privacy Contacts below.

We may disclose personally identifiable information you provide to us to third parties, but only:

1. to carefully selected third parties who have made offers that may be of interest to you, provided you have not opted-out of such offers, in which case we will require such third-parties to agree to treat it in accordance with this Privacy Policy;
2. to contractors we use to support our business (such as technical support and financial institutions) or help us provide services to you, such as fulfilling orders, processing payments, monitoring site activity and administering emails, in which case we will require such third parties to agree to maintain it in a secure environment and use it for the same purposes;
3. in the event of a sale, merger, liquidation, dissolution, reorganization, assignment, or other transfer of JGR or its OutOfYourLife.com business or the Website, in which case we will require any such buyer to agree to treat it in accordance with this or a substantially similar Privacy Policy and use it for the same purposes;
4. to respond to law enforcement requests, or where required by applicable laws or regulations, or when JGR believes that disclosure is necessary to protect its rights and/or to comply with a judicial proceeding, court order or legal process; or
5. in situations involving threats to the physical safety of any person.

In light of the existing regulatory environment, we cannot ensure that all of your private communications and personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. Accordingly, although we use industry standard practices to maintain the security of your private information, we do not promise, and you should not expect, that your personally identifiable information or private communications will always remain private.

Information-Sharing Disclosure Request

You may request a Notice of Information-Sharing Disclosure which will identify the third parties with whom we have shared the information we have collected from you. You may request the Notice of Information-Sharing Disclosure by contacting us at one of the JGR Privacy Contacts below. We will respond to your request for a Notice of Information-Sharing Disclosure within thirty (30) days of receipt.

About Children

Protecting the privacy of the very young is especially important. The Website is not intended for children under the age of thirteen (13). We will not knowingly collect personally identifiable information via this Website from visitors in this age group, and no part of our Website is designed to attract anyone under age thirteen (13). Please do not communicate with or contact us if you are under age thirteen (13). We encourage parents to talk to their children about their use of the Internet.

As provided in OutOfYourLife.com's Terms of Service, you must be at least eighteen (18) years of age to use the Red Swan service or otherwise conduct business with JGR.

Public Areas

Our Website has or will have public areas such as chat rooms, blogs and message boards. Please remember that any information you share in these areas becomes public, so you should be careful about what you disclose. If you post comments about JGR or OutOfYourLife.com products or services on the Website, there is a chance that we will publish them for editorial purposes or in promotional advertising and/or marketing materials. We have the right (but not the obligation) to edit, delete, publish or not publish anything posted in a public area. The content of any posting becomes our property for any use we may determine, without any notice or compensation to the author.

Access, Correction, and Deletion of Personal Information

You may contact JGR at any of the JGR Privacy Contacts below to learn if we are keeping personal information about you. If we do have personal information about you, we will provide you with a readable copy of such personal information at no charge. Factual errors in your personal information, including information that is out of date, can be corrected by sending us a request that sufficiently details how your personal information should be corrected.

We encourage you to promptly update your personal information if it changes. To keep personally identifiable information that you provide accurate, current, and complete, please contact us as specified below and we will take appropriate steps to update or correct such information in our possession, or to delete your information from our contact list.

Security

The Website takes reasonable steps to protect personally identifiable information as you transmit it to our Website and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. But you should keep in mind that no Internet transmission is ever completely secure or error-free.

Opt-Out Procedures

You may always opt-out of receiving communications from us and/or from our receiving or maintaining your personal information (such as your name, address and/or other contact information) or sharing it with others. To remove any personal information from our communications database or to not receive future communications from us, please send an e-mail message to the JGR Privacy Contacts e-mail address with the word "REMOVE" in the subject line.

Until the request is processed, you may still receive marketing communications from us and/or our marketers. Please do not forget that, although you may have opted-out of any marketing communication, you may still receive any business related information, such as updates, product information, request confirmations or other business related communications.

How to Contact Us (JGR Privacy Contacts)

Please contact us as follows:
by mail at:
OutOfYourLife.com
777 E. Atlantic Ave
Delray Beach, FL 33483
by email at contact@johngaltrefining.com
or by telephone at 1 (800) 538-8188.

If you have any questions, comments, requests, or concerns related to this Privacy Policy or the information practices of the Website, do not hesitate to contact us.

Other Websites

The Website may provide links to other sites and/or resources (such as Evite) over which JGR has no control. These links are provided solely as a convenience to users and should not be construed as an affiliation with or endorsement by JGR of content, items, or services on those third-party websites.

You access and use such other websites, including the content, items, or services on those websites, solely at your own risk. These linked websites may collect personal information from you when you enter their website. This collecting of information is not subject to JGR's control. To ensure protection of your privacy, always review the privacy policies of the websites you visit when linking from this Website. JGR makes no representations or warranties with respect to the content, ownership, or legality of any such linked websites.

You acknowledge and agree that JGR has no responsibility or liability for the availability of such external websites or resources, or for the content, advertising, products, or other materials available through such websites or resources.

Changes to This Privacy Policy

If this Privacy Policy changes, the revised policy will be posted on the Website. Please check back periodically, and especially before you provide any personally identifiable information. Changes will not apply retroactively to personal information that was collected before the changes to the Privacy Policy, except as may be required by law.

This Privacy Policy was last updated on March 8, 2011.
back to top

If you're not absolutely satisfied with your payment, simply notify us at 1-800-220-3500 within 10 days of the date on the check and return the check to us. The item(s) will be returned to you free of charge.