Frequently Asked Questions

Do you remove stones to appraise and price items?

No. uses state-of-the-art equipment to appraise the jewelry we receive without disturbing stones. In some rare cases, a primary stone in a wedding or engagement ring may be set in a way that makes it impossible to accurately determine the value, even with the finest equipment. In such cases, we will contact you to request your permission to remove the stone. Only with your permission will we take such a step.

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